I absolutely love our new closet. Actually - it is a few months old and I still love just opening the doors and seeing inside! Shayne at Tailored Living wonderful. From the moment he turned up and sat with us at our dining room table to the end result. My Husband and I have been in sales and very much want integrity, honesty, effort and trust. And we got all of these with Tailored Living. We didn't know what we wanted and he came to us with multiple examples on paper - all in varying price-points (we LOVED that - he was giving US the option of what we wanted!) and the detail he had was phenomenal. He turned up when he said he would. If there was any reason he had to change this, he kept us apprised as to why and when and he wasn't satisfied until it was perfect for us. One piece of our Closet wasn't quite right. Honestly....I would have been fine with the piece, but Shayne insisted we needed to get the correct piece in it's place...and I'm so glad he did, since once I saw it in place, I understood that he was right and am so glad he didn't just take my "ok" and stay with the original. Tailored Living worked with our budget timeline and did everything in their power to meet all dates for us. I would not look back...if you are looking for someone who is honest, listens to what you want, gives you options and gets the job done beautifully, you need look no further in our estimation.