Terms & Conditions

Terms & Conditions

Per Washington State law, customer will have (3) three days, known as the recission period, to make any changes to
the initial signed order received. The recission period can begin when the following conditions are met:
1. Upon receipt of deposit as noted on the work order (order form), and
2. All pages within the customer’s DocuSign package (usually e-mailed to customer within 1 or 2 days of the
signed order form), including this page, have been signed and/or initialed as instructed. Because
Washington is a joint property state, a spouse, partner, or other entity (may or may not be shown on the title
of the mortgage where the work is to be completed), may be asked to sign as well. In either case, status by
DocuSign must show as “Completed”.
After the third day of the recission period, any changes to the purchased design will be considered a change order.
Any change to the approved designs may result in additional charges that will be reviewed with the customer for final
approval. The product provided under this contract is being manufactured to the needs and specifications of the
client and therefore may not be returned or refunded.
Upon receipt of the product from our manufacturer(s), Tailored Living will inspect all materials for damage, defects
and correct quantity. The installation date will then be confirmed with the customer. Customer agrees to have all
personal contents removed from the space that might interfere with Tailored Livings' ability to successfully complete
the installation of the approved plans.
Outstanding balance will be due upon completion. In the event the project is not fully completed on the scheduled
installation date(s), Tailored Living will collect a progress payment of 90% of the outstanding balance and allow the
customer to hold back the remaining 10% until the job is completed in full.

Warranty

Cabinetry Systems: Tailored Living featuring Premier Garage of Vancouver, WA represents and warrants that (i) the
labor, and (ii) the materials manufactured by or for Tailored Living or bearing the Tailored Living label used in the
installation of your cabinet system will be free from defects for the lifetime of the cabinetry system.
The above warranties exclude the following:
· Damage caused by improper maintenance or repair, abuse, misuse, fire, water, acts of God or other events
beyond Tailored Living’s control including, but not limited to, holes cut or drilled into products, and damage
caused by removal or improperly maintaining the floors and/or cabinetry.
· Damage to cabinetry caused by water or other liquids, i.e., spillage, rain, flood, etc.
· Attempted repair or removal of products by anyone other than Tailored Living authorized installers.
· Damage due to improper cleaning methods (for Care and Maintenance Instructions, please see
· separate Care and Maintenance document).
· Damage caused by overloading cabinets past weight limitations.
· Products that are not manufactured by or for Tailored Living for sale to & installation by its authorized
operators.
· Products that have not been installed by Tailored Living or its authorized installers.
· Products that have not been paid for in full by buyer.
Proof of purchase is required when making a warranty claim. All warranty claims must be in writing. To make a
warranty claim, contact Tailored Living using the information at the bottom of this form. Tailored Living will determine
in its sole and absolute discretion, whether: (a) the cabinets have been properly maintained, and (b) the warranties
granted herein are applicable and not otherwise subject to the exclusions hereunder. If a claim is determined to be subject to the warranties hereunder, then the Tailored Living licensee named above will repair or replace the items
subject to the claim at Tailored Living’s expense. A claim hereunder will be your sole and exclusive remedy. This
warranty is non-transferable and applies only to the original buyer. This warranty may not be assigned or transferred.
EXCLUDING THE ABOVE, TAILORED LIVING DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES
INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR
PURPOSE, AND TRADE USAGE. FURTHERMORE, TAILORED LIVING SHALL NOT BE LIABLE FOR ANY
CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES (INCLUDING,
BUT NOT LIMITED TO, DAMAGE TO PERSONAL PROPERTY, LOSS OF TIME, LEGAL SERVICES, OR TRAVEL)
WHETHER OR NOT ADVISED OF THE POSSIBILITY OF THE SAME AND WHETHER OR NOT BASED IN
WARRANTY, CONTRACT, INDEMNITY, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE), OR ANY
OTHER THEORY OF LAW OR EQUITY.

 

Tailored Living of Vancouver, WA
10914 NE 39
th Street., Suite B2
Vancouver, WA 98682
360-980-8086